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Check that the generation completed. Select the account that ran it. Check that the account’s Assets configuration includes its request source. Clear filters and look in Generated media. Deleted or expired items can become unavailable. See Adding assets.
New assets can become browsable before they are searchable. Try again later and check the current section, collection, and filters. Text search is semantic, so try a description of the visual content rather than expecting an exact filename or phrase match.
Agent, Sandbox, and supported model prompts let you search and select characters, props, environments, styles, and scenes. Type @ to open the picker. Open an entity’s page in Assets to browse its associated media.
Character associations come from recorded generation use and manual links. A similar-looking image is not automatically assigned to the character. Use similarity search to find media, then link an asset when appropriate.
Smart collections select media through rules. Change the rules or use a manual collection when you need a fixed selection. Smart collections cannot be nested in folders.
A text-only model cannot receive reference images. It can use an entity’s description. If the entity has no description, the model form blocks that unsupported use. Add a description or choose a model that accepts image references.
Creating shares requires an eligible independent self-service personal account and a manual collection. It is not available for team, organization, or enterprise source accounts, smart collections, or entities. See Sharing collections.
The library delete action removes the asset from browsing and search. It does not itself delete its CDN file. See Retention and deletion for the separate file and request-data controls.
Assets does not offer a Trash or restore workflow. Keep local copies of media you need and review selections before deleting.
The API supports browsing and search, upload registration, collections, characters, tags, favorites, and ancestry. It does not expose every browser operation or CRUD endpoints for every smart entity type. See Using the Assets API.

Get help

If an issue continues, contact support@fal.ai. Include the selected account, the request or asset ID if available, what you expected, and the displayed error. Do not include your API key.